Revision of 28 September 2026
At a glance. When you use the form or website chat, we receive your name, contact details and task description. We use it to reply and discuss working together. The website also uses technical logs and Yandex Metrica, described below. We share enquiry data with message delivery services, and analytics data with Yandex as described below. We will delete it on request.
The Operator is individual entrepreneur Chudinov Artem Konstantinovich, tax identification number (INN) 224189059258, trading as ORBITA, website orbita-systems.ru. For any questions about your data, contact info@orbita-systems.ru.
Information you enter in the project enquiry form or the website chat:
If you contact us via WhatsApp or Telegram, we see the information the messaging app displays: your profile name and phone number or username. These services operate under their own rules, which we do not control.
The website includes Yandex Metrica (counter 112860937), with Session Replay, click maps and link tracking. It uses cookies and browser local storage for visit statistics and records actions on pages. See Metrica cookies and Session Replay settings. The hosting server keeps a standard technical request log (address, time and page) to protect against attacks; the provider retains it under its own rules.
When a form or new chat is submitted, the browser also sends its time zone when available, to help us account for time differences when replying. The form notification sent to Telegram includes the enquiry number, time and browser time zone; the message and contact details are sent by email. Website chat messages and contact details are forwarded to Telegram as described below.
We do not send newsletters, advertising or promotional follow-up campaigns. We will contact you only about your task.
Your consent: by submitting the form, you agree to this policy (the consent text is on a separate page). If we subsequently agree to work together, processing is based on our contract with you.
Enquiries submitted through the form are emailed to our address on the orbita-systems.ru domain. Our email and website are hosted by a Russian hosting provider, with servers in Russia. Only team members handling your enquiry have access to the email. The new-enquiry notification sent to the team's messenger contains the enquiry number, time and browser time zone when available, without your name, contact details or message text.
Website chat messages are stored on the same server in a private folder and forwarded to us via Telegram together with the contact details and name you provide, so we can reply. Telegram is a third-party service with its own rules and servers outside Russia. By sending a chat message, you agree to this transfer. If this is not acceptable to you, please use the form or email instead.
Enquiry data is shared with message delivery and storage providers: hosting, email and, for chat, Telegram. Yandex receives visit and interaction data through Metrica as described in section 2.
Your enquiry is retained while discussions are ongoing and deleted within one year after the last email if we have not started working together. If we have, retention follows the contract and applicable law. Website chat history is deleted from the server 60 days after the last message.
You may ask at any time what data we hold about you, request corrections or deletion, or withdraw consent. Write to info@orbita-systems.ru or contact us on WhatsApp using the contact details from your enquiry so we can identify you. If your contact details have changed, give the date and subject of your enquiry so we can locate it. We respond within ten working days.
The website uses a secure connection (HTTPS) only. The form and chat reject automated submissions from other pages and limit the number of messages from one address. Chat history is visible only in the browser where the chat was started. Email and Telegram access is password-protected and limited to the team.
If this policy changes, the new version will appear on this page with an updated date. We will inform you of material changes affecting enquiries already submitted using the contact details you provided.